Your clients post on Instagram. They also check your Google reviews.

New clients scroll your Google reviews before they book a cut, colour or brow appointment, and they read how you reply. We answer every review in your salon's voice, so your chairs stay booked while you stay on the floor.

14-day free trial. Then A$39 a month. Cancel before day 14 and you pay nothing.

Get my free review audit

Sound familiar?

Back-to-back appointments

Between foils, fades and walk-ins, there's no time to sit down and reply to reviews.

The "not what I asked for" review

One unhappy colour or cut review sits at the top of your profile, unanswered.

Savvy clients compare

Clients compare salons on Google and Instagram, and silence on reviews looks like nobody cares.

What replying does for you

A warm thank-you makes regulars feel seen, and more likely to rebook
A calm reply to a bad cut or colour review shows new clients you fix things
An active profile can help you show up when people search "hairdresser near me"
Replies in your salon's tone, from bubbly to barbershop-casual

One extra client booking a month more than covers it. We work with businesses across Australia, from capital cities to regional towns.

How it works

Free audit

We compare your rating, reply rate and recent reviews with 3 nearby businesses.

Add us as a manager

Add us to your Google Business Profile in about 2 minutes and remove us anytime, or we email drafts for you to paste.

Replies within 1 business day

You choose which replies you approve before they go up (default: 1–3★).

Monthly report

A short email: new reviews, replies sent and anything that needs you.

Your tone, your words: tell us your style and every reply matches it. Change it anytime.

Example replies

Illustrative examples, not real reviews.

★★★★★ "Best balayage I've ever had, Mia is a genius!"

Thank you so much! Mia will be thrilled to hear it. We can't wait to see you for your next refresh. – The team at Your Salon

★★☆☆☆ "Colour came out much darker than I asked for."

Thanks for letting us know, and we're sorry it wasn't the shade you wanted. We'd love the chance to make it right. Please contact us on (02) 0000 0000 or hello@yoursalon.com.au. – The team at Your Salon

★★★★★ "Quick, sharp fade and a good chat. Will be back."

Cheers mate, appreciate it! See you next time you're due for a tidy-up. – The team at Your Barbershop

Pricing

Reply plan

A$39 / month, 1 location

14-day free trial. Your first A$39 is charged after 14 days. Cancel before then and you pay nothing.

Replies to every new Google review within 1 business day
Your unanswered older reviews cleared during the free trial
You choose which replies to approve first
Monthly email report

Reply + Reminders Coming soon

A$49 / month

Everything in the Reply plan
Rebooking reminder emails to past clients

No setup fee and no contract. Cancel anytime from the link in your welcome email, or just reply "cancel" and we'll do it. Prices are in AUD. GST doesn't apply because we're not registered for GST.

FAQ

Will the replies sound like me?

Yes. Tell us how you talk to clients, emojis or no emojis, and how you sign off, and we'll match it.

Do you write fake reviews or hide bad ones?

Never. The ACCC says businesses must not post fake or misleading reviews, and that leaving out or hiding genuine negative reviews can be as misleading as fake ones. We only reply to real reviews, we never write reviews, and we never filter, hide or try to remove genuine ones.

Will you argue with a bad review?

Never. We stay calm, say sorry where it fits, and invite the customer to contact you directly.

Do I need to get on a call?

No. Everything happens by email. Cancel anytime from the link in your welcome email, or just reply "cancel" and we'll do it.